Webinar Q&A Follow Up: Quality and Velocity in Large IT Set-up

Last Thursday we had a fascinating discussion with Suresh Bala, the head of Application Management at Wipro, Diego LoGiudice of Forrester, and Dr. Bill Curtis, the Director of the Consortium for IT Software Quality. Diego presented the latest trends in IT organizations in reference to splitting their activities and applications into systems of engagement and systems of record. This has been the Forrester view on IT, or what they call Business Technology (BT), for some time now. The systems of engagement being the fast-moving, often mobile-based, applications that are meant to disrupt competition and engage the customer in new ways. The systems of record being the traditional backbone IT systems that manage the core enterprise data and business processes.

Suresh Bala described how Wipro closely manages the software product in order to improve short- and mid-term agility on behalf of their clients. Suresh described an impressive system of tools that underlie their own Agile processes, while proactively managing technical debt. He also presented a pretty advanced scorecard, called AppInsight that they use in order to track how the applications under Wipro management are doing from a health and robustness standpoint.
Then, Bill Curtis took us to the conclusion by describing the metrics being standardized by CISQ, and how these measures can be used to manage the evolution of software, and to provide standard terms for software quality in application services contracts.

CAST Discusses Software Risk and Measuring Development Productivity in Belgium

In the past decade, it’s become even more obvious that reducing software risk has one of the strongest correlations to cost and overall impact on the value of all applications. That is why last month we organized a CIO conference with our partners Steria in Belgium focused on software risk and productivity management. The objective of the conference was to identify a roadmap for efficient software risk and productivity management practices to better control cost, minimize risks, and increase the value of enterprise applications.
Don’t miss out on our videos from the conference exploring reducing business risks and improving productivity.

The Problem with Ignoring the Code Quality of Open Source Applications

Thanks to the Heartbleed bug, the code quality of open source software was thrown into the limelight this year as the world realized how unsecure the IT services they use daily actually are. However, while enterprise IT organizations have come to realize the benefits of using open source, blindly trusting the open source community to catch every mistake in the code is not a sound business decision, and quite frankly, unfair towards open source developers.

Guest Webinar: Software Quality Metrics that Enable Velocity for Large IT

What does it mean to institute software quality and velocity in large IT set-ups? Many organizations have IT teams that diverge into two separate groups. One group works in the “Scrum” — following the speed of the business, adapting new technologies, and pushing innovation. The second group is still in the traditional waterfall-driven operational and process management IT model. How would you address the velocity vs. quality tradeoff when bridging both opens the door for software issues?

Wall Street IT Execs: Don’t Ignore Software Risk

Today there is no question that monitoring software risk analytics has become a critical enabler to management and many business processes. Executives in any technology-driven business know that, if they’re not already working on big data and real-time analytics, they’re falling behind their competition.
Unfortunately, many IT executives are focusing most of their analytical attention on operations, which is already using analytics to improve their resilience and monitor software risk. But on the software development side, IT has no analytics on the myriad projects and enhancements being pushed into their software assets on an ongoing basis.

Executive IT Decision Making: Am I Properly Measuring IT Risk?

Business decisions made in organizations today are moving away from a gut feeling and more towards data-driven, objective decision making. But what can IT do to prepare? For IT to have true visibility and scientific decision-making into their application development they need to have a view at the end product itself — its stability, robustness, performance, security, and development velocity.
Developers are currently equipped with tools to help them “spell check” their pieces of the code, but the issue is they’re not looking at the larger picture — the architectural and structural vulnerabilities that remain hidden in the complex, multi-tiered modern day frameworks. Imagine trying to understand a great novel’s plot line and story structure by reading randomly ripped out pages from the book.
Our very own Konstantin Berger breaks down how an IT organization, equipped with an application portfolio analyzer like CAST’s AIP, can reduce its IT risk, produce higher quality applications, and help the business budget better based on application health, maintainability, and lifecycle. Hear what he has to say in the video below.

#FacebookDown is a Trend For Now, But Could Turn Into an IT Risk Management Nightmare

When the entire Facebook platform — including mobile, web, and third party apps — went down last week, users took to Twitter hashtag #FacebookDown in a blind panic to lament the social media outage. Though these outages might seem harmless and commonplace, Facebook’s reputation rides on their users’ ability to log onto Facebook from anywhere, at any time. And the more Facebook users have to turn to Twitter or other social networks to have their online voices heard, the harder it will be for them to log back in.
Sorry to say it Facebook, but the switching cost between you and Twitter is almost non-existent. The only real remaining measures are user experience and availability. So whichever social network manages to nail super high availability will eventually emerge as the social network victor.