Last week, CAST, a global leader in software analytics, invited more than 100 IT professionals to participate in a software risk and analytics roundtable in New York, NY. The daylong exchange included CIOs, industry analysts, systems integrators and IT advisory firms. As an outcome of this gathering, CAST published an IT Trends 2016 Report. The following post attempts to capture some of the exchange between participants and key takeaways.
Executive Visibility – Topping the list of IT Trends 2016 is helping CIOs take advantage of Big Data for themselves, while cutting through the clutter. Accelerating the time from data to decision requires analytics that highlight areas of risk and opportunity in support of business decisions, not technical ones. Proactive, predictive insight arms CIOs with the ability to ask the right questions, to challenge the status quo and surface technical risks that jeopardize revenue, reputation or brand. Real-time solutions that improve the signal-to-noise ratio top the CIO’s wish list for 2016.
If you’ve read the news lately, you’ve seen headline after headline (some, even on our blog) about computer glitches, technical failures, software risk, and hacks. The health of applications is now under more microscopic attention than ever before – because no matter whether internal or external causes prompt a software outage, the security and stability of your applications are paramount.
In 2014, the IT infrastructure at the Federal government’s Office of Personnel Management (OPM) was upgraded from a security rating of “material weakness” to one of “significant deficiency,” according to The Wall Street Journal’s CIO Report. Which means that the OPM, even after upgrading to mitigate software risk, wasn’t up to snuff. That is – to put simply – unacceptable. It is also both a dismal and infuriating fact to learn – especially for those who were among the 21 million present and past Federal employees, revealed last week, to have had their Social Security numbers and other personal information stolen in the recent data breach.
We’re sure that by now, you’ve seen all of the stories about last week’s computer turmoil at the New York Stock Exchange, United Airlines, the Wall Street Journal, and TD Ameritrade. And as a top-level executive you’ve probably launched an internal review, or at least asked yourself, “Could it happen here?”
The simple answer is, unfortunately, “yes, it most definitely could.”
The events of last Wednesday proved that things often do come in threes. The “rule of three” reared its ugly head, as technical failures occurred at three large American organizations: the New York Stock Exchange, United Airlines, and The Wall Street Journal. United Airlines grounded all flights nationwide, wasn’t able to conduct background checks of passengers, and left flight attendants handwriting tickets (many of which were not accepted by TSA agents). Then, the NYSE suspended trading for almost four hours, the first time in a decade that trading was halted during regular business hours. The Wall Street Journal’s homepage also faced difficulties and was offline for almost an hour.
Shravan Dantu, VP & Country Manager, India
Shravan Dantu joins CAST as VP and Country Manager, India, from Avanade, a technology services and IT consulting company. During his 18 years of experience, playing various roles in IT consulting and outsourcing services, he has consulted customers across a range of industries such as: Life Sciences, Insurance, Healthcare, Retail, and Financial Services. Shravan has also been involved in setting up large IT, BPO global delivery, and offshoring programs. With such dynamic experience, Shravan is a crucial addition to the CAST team.