Posts tagged with the "metrics" tag

Software Quality Metrics Improve IT Decisions

Software Quality Metrics Improve IT Decisions

June 2, 2011 | Be the first to comment! In this week's IT Software Quality Report podcast, Bob Martin, a principal engineer at MITRE Systems, discusses with CISQ Director, Dr. Bill Curtis, how the U.S. Department of Homeland Security and other organizations are using software quality metrics to better judge the software and services offered by vendors and contractors. …Read More
A Recipe for Quantifying the ROI on Improving Process Maturity

A Recipe for Quantifying the ROI on Improving Process Maturity

September 23, 2009 | Be the first to comment! Types of Process Frameworks 1.What should I do? -- Process Definition Frameworks (Associated Metric Type = Objective or End-Result, or Benefit) ITIL MOF ISO, etc. 2. How well am I doing it? - Control/Audit/Maturity Frameworks (Associated Metric Type = Operational Level or Quality Indicator) BS 15000 CMMI, etc. 3.How can I improve it? - Process Improvement Frameworks (Associated …Read More