August 3, 2010 | 1 Comment
Forrester analyst Bill Martorelli spoke last week on the topic of Multisourcing in 2010: Best Practices for Managing Risk and Cost.
[caption id="attachment_763" align="alignright" width="78" caption="Bill Martorelli, Principal Analyst, Forrester"][/caption]
You can hear the presentation again by clicking here.
Bill presented the 10 commandments of multisourcing covering governance, SLAs, and best practices. Here are …Read More
July 15, 2010 | 2 Comments
Seldom do the worlds of mainstream network television programming and IT collide. But when they do … it’s comedy. Or at least NBC thinks so. The network is promoting a sitcom called ‘Outsourced’ about an American thirty-something who goes to India to manage a call-center. Inevitably, comedic culture clashes ensue. …Read More