September 23, 2009 | Be the first to comment!
Types of Process Frameworks
1.What should I do? -- Process Definition Frameworks (Associated Metric Type = Objective or End-Result, or Benefit)
ITIL
MOF
ISO, etc.
2. How well am I doing it? - Control/Audit/Maturity Frameworks (Associated Metric Type = Operational Level or Quality Indicator)
BS 15000
CMMI, etc.
3.How can I improve it? - Process Improvement Frameworks (Associated …Read More
