An Open Letter to the CIOs of Global 2000 Companies

We’re sure that by now, you’ve seen all of the stories about last week’s computer turmoil at the New York Stock Exchange, United Airlines, the Wall Street Journal, and TD Ameritrade.  And as a top-level executive you’ve probably launched an internal review, or at least asked yourself, “Could it happen here?”
The simple answer is, unfortunately, “yes, it most definitely could.”

TD Bank shows CIOs anything can happen during a system upgrade

Ever wonder what reality looks like when your external IT systems crash? Well here you go. This might be of particular interest to CIOs and business stakeholders who push IT to meet unrealistic deadlines without managing their software risk.
TD Bank’s credit and debit card systems went offline for approximately 45 minutes yesterday as the result of a supposed system upgrade. Immediately, Twitter exploded with angry customers.